FAQs

Below are a list of questions that you may have regarding purchases and design requests.  If I have failed to answer a question or concern, feel free to send me an e-mail: spinebusterstudios[a]hotmail.com. I will e-mail you back as soon as possible.

What design/multimedia services do you offer?
I can design wrestling logos, designs for wrestling T-Shirts, event posters, multimedia layouts, Coppermine layouts, and more. I also provide coding services for both HTML and WordPress layouts. As for other multimedia services, I can create custom promotional videos and highlight reels.

I’m interested in having a website of my own. Do you provide hosting?
No. I do not provide you with hosting. However, I strongly recommend Host Gator. Once you’ve purchased hosting, I can set-up your website for you. If you have any questions about the purchasing process, just send me an e-mail.

I would like to order from you. But how do I make a payment?
I will offer graphics in exchange for donations to my favorite charity, Colon Cancer Coalition. Donate at least $5.00 and send me a screenshot of your receipt as proof of donation.

How long do I have to wait for my order?
That depends on your order. Wrestling logos and other designs typically take me 5-6 hours. If you were to order one of those, you would likely receive it on the same day your payment is received. Websites and other layouts tend to take me a bit longer, so allow at least 5 or 6 days. Videos take approximately 2-3 days. If I have a heavy Workload, please allow me a week to a week and a half to send your order.

Are PSD files provided with my order?
I only provide a PSD file for T-Shirt design orders because sometimes the PSD file is needed for printing.

I’ve already approved of my order. Can I contact you to make changes to the design later?
Unless you are a regular client for whom I design posters for, no. I delete all orders that have already been approved and do not keep copies. You are NOT allowed to modify my work on your own or through another designer.

You said that you design wrestling T-Shirts. Does this mean I can order shirts from you?
No, I do not have the equipment to make the shirts themselves. I recommend Storm Apparel for your shirt printing needs.

I’ve purchased hosting and installed WordPress, but I’m new at this.  Can you help me set-up my site and teach me how to run it?
I have created some basic WordPress and HTML tutorials that will help you get started.  You can view them: HERE.  If you still have questions after going over the tutorials, I’d be happy to help you.  Free of charge.

What if I’m absolutely unhappy with my order?
I will re-do your order or make corrections if you are not happy after being sent your preview. I will not make any corrects AFTER you have already approved of your order.

I like your work, but it’s not what I’m looking for. Any suggestions?
If I cannot meet your needs, then I will direct you to someone who can.